Frequently asked
Water Treatment questions, answered straight
Honest answers about hard water, filtration and drinking water systems. If your question isn’t covered here, just ask when you call.
Questions
Booking and visit
How do I request a free estimate?
Call us at (800) 896-4413 or book online. Tell us a little about your water and your home, and we’ll set up a time to review your needs and give you a free estimate.
What should I tell you before the visit?
Tell us what you’ve noticed, such as spots, scale, chlorine taste, odors or dry skin, and where in the home it happens. Let us know how many people live there and whether you have an existing softener or filter.
Do I need to choose a system before the visit?
No. Most homeowners aren’t sure what they need, and that’s fine. We’ll look at your water and plumbing, explain your options plainly, and recommend the system that actually fits your home.
Questions
Water system services
What water systems do you offer?
We install whole-home water filtration systems, reverse osmosis and alkaline drinking water systems, and whole-home water softeners. Every system is customized to your water and your household, and many homes combine more than one.
What does a whole-home water softener do?
It removes the calcium and magnesium that cause hard water, right where water enters your home. Every tap, shower and appliance gets softened water, so you get fewer spots, less scale and longer-lasting appliances.
What is a reverse osmosis and alkaline water system?
Reverse osmosis filters out dissolved solids, chlorine and other contaminants for pure drinking water at a dedicated kitchen faucet. An alkaline stage then adds minerals back for a crisp, refreshing taste.
Questions
Pricing and payment
Are estimates really free?
Yes. We’ll review your water, explain your options and give you a clear price for the system and installation, at no cost and with no obligation to move forward.
Is financing available?
Yes. Financing is available from just 0% down, so you can upgrade to better water now and pay over time. Ask about it when we give you your estimate.
Questions about your water?
Tell us what you’d like to improve, whether it’s hard water, taste, odor or spots on your fixtures. Request a free estimate from your local Riverside water treatment team.
